JV
Johan V
1 reviews | Active since Mar 2015
13 Mar 2015, 06:00
Not helpful in time of need
I have send 3 emails dating 9 Feb, 3 March, 11 March to Customer service to PLEASE contact me to no avail. I went to FNB The Grove and the bank consultant spoke to someone at Direct Axis who would e-mail the necessary claim forms re: my disability and I am still waiting.
Helpful (0)
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Replies (1)
DirectAxis's replyOfficial
13 Mar 2015, 06:45Hello Jodevil,
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
DirectAxis's reply13 Mar 2015, 06:45
Official
Hello Jodevil,
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team