1 reviews | Active since Nov 2019
Not happy with the DirectAxis treatment.
DirectAxis has been calling me saying that my credit score is excellent and therefore offering me a loan since last year even few weeks back. I never took the loan because I was saving it for a specific goal. Today, I put an application for a loan and I was told that my application was rejected because my Credit Profile doesn't meet their requirements.
I therefore requested the Credit Reports from three Credit Bureaus, with the following results.
1. Equifax with "Excellent Credit Score of 712 / 740" and no arrears. 2. Experian with "Great Credit Score of 677 / 740" and no arrears. 3. TransUnion is not showing the score however, there are no arrears.
I have called the DirectAxis requesting some clarity on why did I qualify for a loan last week and now I don't and at least tell me the bases of the rejection so that I know what should I improve before I can try again.
Unfortunately, they told me that I just don't qualify and that's it. And I think is really unfair for someone who spend years trying to get their credit score in order only to be rejected like that without any explanation. On top of that I once took a loan with DirectAxis and managed to pay it without any installment defaulting and arrears.
