TW
Talita W
1 reviews | Active since Nov 2017
15 Nov 2021, 09:43
NOT GETTING ANY HELP FROM YOUR COMPANY
Good Morning
Hopefully I will be helped now, I changed my banking details so that the account is back on my name, I forwarded the banking details payslips etc.. to you, Now hopefully your company would be able to assit me
If this was not a urgent loan I would not have knocked on your door. I am a good paying customer to you and I am receiving the worst service ever, I am in such need I can not explain this.
Please get your underwriters to contact me regarding the problem that I am having, I can afford the additional loan but you are not willing to walk the extra mile to keep a customer.
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DirectAxis's replyOfficial
16 Nov 2021, 08:31Hello Talita, We have received feedback that you were contacted by our support team and advised that you don't qualify for a personal loan. Your bank account was just updated and will not pass the banking checks. We recommend you allow 6 months to pass before you re-apply as too many applications may affect your credit scoring. Please let us know if you have any questions. Team DiretcAxis
DirectAxis's reply16 Nov 2021, 08:31
Official
Hello Talita, We have received feedback that you were contacted by our support team and advised that you don't qualify for a personal loan. Your bank account was just updated and will not pass the banking checks. We recommend you allow 6 months to pass before you re-apply as too many applications may affect your credit scoring. Please let us know if you have any questions. Team DiretcAxis