Not even a 1 star is valid in this case.

Direct axis handed my account over due to no payment, which is valid as I stated multiple times to their workers that I was unemployed at the time, so I do not take away from the fact that I owe money, what I am flippen irate about is the fact that Direct axis handed my account over to 3 people, 1 of which is VERTEX who calls my previous employment to get hold of me. I have a good relationship with my last employers, so they called me to tell me that Direct Axis has been contacting them regarding non-payment of my account. Firstly, I gave no other number to direct axis but my cell number. Secondly, this is a breach of contract on direct axis part which lawfully "If a loan company breaches a contract, the borrower can seek remedies like compensatory damages, specific performance, or even contract termination, depending on the severity of the breach and the contract terms" Thirdly, VERTEX has my 5 numbers under my name and says my cell number that I gave to direct axis is not one of them, which is HIGHLY unlikely.

Forthly, I have sent multiple emails to direct axis to contact me, as the number that the call center has provided me for the collections department connects to a robot that says, "I am sorry we cannot help you at this time," and the call cuts. Direct axis needs to get VERTEX OFF MY ACCOUNT as VERTEX themselves do not understand when I say my previous employer and the multiple other numbers that they have are not the forms of contact that I have provided. Direct axis also needs to compensate for the deformation of character and breach of contract as I have proof of our contract of which number was provided