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Patrick M

1 reviews | Active since Jan 2018

02 Nov 2022, 08:33

None responsive call center and poor service

The contact number *** / 3409 is not being answered and as a client it's impossible to find out settlement balances and to close out accounts.

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Replies (1)
DirectAxis
DirectAxis's reply02 Nov 2022, 10:39
Official
Hello Patrick,  Thanks for reaching out to us.  Please accept our humble apologies for the inconvenience caused in the process of trying to get a settlement letter from us.  We have escalated your feedback to our Accounts Team for assistance.  Team DirectAxis 

Best regards,