lM
lydia M
1 reviews | Active since May 2018
08 Mar 2022, 14:22
non update of settled account
I have settled my account through their collections agency and they are not updating ITC status nor replying to my emails
Helpful (0)
Replies (5)0
Replies (5)
DirectAxis's replyOfficial
08 Mar 2022, 17:10 Hello Lydia, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
DirectAxis's reply08 Mar 2022, 17:10
Official
Hello Lydia, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
lM
lydia M's updateReviewer Update
09 Mar 2022, 09:45Good morning
I am still waiting for your team to contact me
I am still waiting for your team to contact me
lM
lydia M's update09 Mar 2022, 09:45
Reviewer Update
Good morning
I am still waiting for your team to contact me
I am still waiting for your team to contact me
lM
lydia M's updateReviewer Update
09 Mar 2022, 10:40Ok how long after the 16th should my account be updatded with ITC?How many days will it take?
lM
lydia M's update09 Mar 2022, 10:40
Reviewer Update
Ok how long after the 16th should my account be updatded with ITC?How many days will it take?
lM
lydia M's updateReviewer Update
17 Mar 2022, 13:21Hi Please confirm if the funds has been paid over and which day will you update my account
lM
lydia M's update17 Mar 2022, 13:21
Reviewer Update
Hi Please confirm if the funds has been paid over and which day will you update my account
lM
lydia M's updateReviewer Update
17 Mar 2022, 17:29Please do
lM
lydia M's update17 Mar 2022, 17:29
Reviewer Update
Please do