NR
Neil R
1 reviews | Active since May 2016
13 May 2016, 11:48
Non stop SMS's.
Good day I receive sms's from you people non stop. I have never engaged with your company or given my details to you. Please advise how i get my cellphone number off your list ? Its harassment
Helpful (0)
Replies (9)0
Replies (9)
DirectAxis's replyOfficial
13 May 2016, 11:50Hi
Thank you for bringing this to our attention. We have escalated your query to a consultant who will have you removed.
Alternatively, you may feel free to opt out online at the following link: http://bit.ly/1poHxfp.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
DirectAxis's reply13 May 2016, 11:50
Official
Hi
Thank you for bringing this to our attention. We have escalated your query to a consultant who will have you removed.
Alternatively, you may feel free to opt out online at the following link: http://bit.ly/1poHxfp.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
NR
Neil R's updateReviewer Update
13 May 2016, 11:52Hi How do i get the cellphone number removed ? I have never dealt with your company before so I will not fill in a form giving you more information
NR
Neil R's update13 May 2016, 11:52
Reviewer Update
Hi How do i get the cellphone number removed ? I have never dealt with your company before so I will not fill in a form giving you more information
DirectAxis's replyOfficial
13 May 2016, 12:15Hi
We are sorry about your experience and appreciate that you feel that you should not have to take any action to opt-out but the only way we can be certain that you will be removed from the database is if you send us an email to *** with your date of birth and mobile phone number. We need that information to ensure that we remove the right Neil Rampton from the list as we often have duplicate names.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
DirectAxis's reply13 May 2016, 12:15
Official
Hi
We are sorry about your experience and appreciate that you feel that you should not have to take any action to opt-out but the only way we can be certain that you will be removed from the database is if you send us an email to *** with your date of birth and mobile phone number. We need that information to ensure that we remove the right Neil Rampton from the list as we often have duplicate names.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
NR
Neil R's updateReviewer Update
13 May 2016, 12:18But how do you have have my cellphone number if i have never interacted with this company ??
NR
Neil R's update13 May 2016, 12:18
Reviewer Update
But how do you have have my cellphone number if i have never interacted with this company ??
DirectAxis's replyOfficial
13 May 2016, 12:23Hi. We are members of the Direct Marketing Association and have strict measures in place on how we market to people. You have the right to know where your details were obtained as well as the right to opt-out. Your details were acquired through a third party supplier who form part of the DMA. Kind regards, DirectAxis Customer Relationship Management Team
Best regards,
DirectAxis's reply13 May 2016, 12:23
Official
Hi. We are members of the Direct Marketing Association and have strict measures in place on how we market to people. You have the right to know where your details were obtained as well as the right to opt-out. Your details were acquired through a third party supplier who form part of the DMA. Kind regards, DirectAxis Customer Relationship Management Team
Best regards,
NR
Neil R's updateReviewer Update
13 May 2016, 12:26Please remove this cellphone number from your database:+***1. I will not be filling in any forms please just remove this number from any and all databases you have it on
Thanks
NR
Neil R's update13 May 2016, 12:26
Reviewer Update
Please remove this cellphone number from your database:+***1. I will not be filling in any forms please just remove this number from any and all databases you have it on
Thanks
DirectAxis's replyOfficial
13 May 2016, 12:51Hi
Thank you. We will arrange for you to be unsubscribed and will update you as soon as we have more information.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
DirectAxis's reply13 May 2016, 12:51
Official
Hi
Thank you. We will arrange for you to be unsubscribed and will update you as soon as we have more information.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
DirectAxis's replyOfficial
13 May 2016, 12:51Hi Thank you. We will arrange for you to be unsubscribed and will update you as soon as we have more information. Kind regards, DirectAxis Customer Relationship Management Team
Best regards,
DirectAxis's reply13 May 2016, 12:51
Official
Hi Thank you. We will arrange for you to be unsubscribed and will update you as soon as we have more information. Kind regards, DirectAxis Customer Relationship Management Team
Best regards,
DirectAxis's replyOfficial
17 May 2016, 11:29Hi
We are able to confirm that you have been unsubscribed.
We are pleased that we could assist you and resolve the matter. Please share your feedback on Hello Peter so that we can continue to improve our customer service experience.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
DirectAxis's reply17 May 2016, 11:29
Official
Hi
We are able to confirm that you have been unsubscribed.
We are pleased that we could assist you and resolve the matter. Please share your feedback on Hello Peter so that we can continue to improve our customer service experience.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,