No Statements, Poor Service, Inconsistant Totals

The worst service between DirectAxis and MBD attorneys. Since my commencement date I have not received 1 statement from either party. I then get offered a 50% settlement but told if I do not pay within the 2 days it is not available to me anymore. Then I requested a statement, which seems as if it has been done on Microsoft Office with no actual breakdown only the totals which is the exact thing in question. Now I need to wait another day for an actual statement which is extremely poor. If this matter is not solved within the next 24 hours I will lay an official complaint with the financial ombudsman of South Africa. In my opinion, Direct Axis and their attorneys are a bunch of loan sharks. I would never advise using them for anything.