RD
Richard D
1 reviews | Active since Jun 2020
10 Jun 2020, 20:36
No service.
After numerous phone calls and emails I am still waiting for my full and final settlement amount.
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DirectAxis's replyOfficial
11 Jun 2020, 10:45 Hello Richard, We have received your review. Please accept our apologies for any inconvenience caused in the process of trying to get a settlement letter from us. We recently implemented preventative measures to protect our team against the spread of the Coronavirus infections. As such, you may experience slight delays in responses from our agents. Please rest assured that we have escalated your feedback to our accounts team and a consultant will be in touch with you. Team DirectAxis
DirectAxis's reply11 Jun 2020, 10:45
Official
Hello Richard, We have received your review. Please accept our apologies for any inconvenience caused in the process of trying to get a settlement letter from us. We recently implemented preventative measures to protect our team against the spread of the Coronavirus infections. As such, you may experience slight delays in responses from our agents. Please rest assured that we have escalated your feedback to our accounts team and a consultant will be in touch with you. Team DirectAxis