No service

<p>This query was sent, via E-Mail, on ********** 9:</p> <p>I have done an on-line check on ********** 8 for a personal loan (I have a current loan with Direct Axis which I want to 'renew'). I was told that I do not Qualify but no reason given. You keep on sending me SMS's to ask me to apply but when I need it, you say no. Will you please give me a reason or is it possible to escalate the application. My Mom had a stroke and I really need the money now.</p> <p>I repeated the query to the same E-Mail address on ********** 3 but have still not recieved any feedback from anyone</p>