IM
Izak M
1 reviews | Active since Mar 2015
09 Nov 2021, 15:23
No response to settlement amount
I have been trying to get a settlement amount for two days, no answer, agents cannot assist, service is pathetic!!! Agents drop your call, unable to assist with basic stuff, stay away from them!!!
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Replies (2)0
Replies (2)
DirectAxis's replyOfficial
09 Nov 2021, 16:55 Hello Izak, Thank you for reaching out to us. We’re sorry about your unpleasant experience and the inconvenience caused. We have escalated your account to our support team, a consultant will contact you within 24 hours to clear things up. Team DirectAxis
Best regards,
DirectAxis's reply09 Nov 2021, 16:55
Official
Hello Izak, Thank you for reaching out to us. We’re sorry about your unpleasant experience and the inconvenience caused. We have escalated your account to our support team, a consultant will contact you within 24 hours to clear things up. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
10 Nov 2021, 10:28Hello Izak, we've emailed you a settlement letter. Please let us know once you've received it. Team DirectAxis
Best regards,
DirectAxis's reply10 Nov 2021, 10:28
Official
Hello Izak, we've emailed you a settlement letter. Please let us know once you've received it. Team DirectAxis
Best regards,