rH
robyn H

1 reviews | Active since Mar 2015

10 Mar 2015, 11:12

no response to debt review proposal

Myself and my husband went under debt review in order to be able to pay all our debts as we had a baby and a proposal was sent to direct axis in September wrt to this, they did not respond i again sent them.thw proposal to enquire as to why they have not responded and to get them to respond and I got an email saying I would be contacted in 24hrs and that was a week ago

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Replies (1)
DirectAxis
DirectAxis's reply10 Mar 2015, 11:25
Official
Hello rhellenberg,

Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.

Kind regards
Direct Axis Customer Relationship Management Team