No response from Directaxis

To top it off I managed to get through to customer care after waiting ages on the phone, only to be told that she will transfer me to someone who can assist. The lady that then answered should not be assisting clients, before I could even complete my sentence she said she cant stop any of my debit orders and that there is nothing she could do, and then the phone gets dropped. I am utterly disgusted in the service that Directaxis claim they provide their customers.