LJ
Lamees J
1 reviews | Active since Dec 2011
10 Nov 2021, 09:50
NO RESPONSE
Good day
I sent an email to DirectAxis with a query on the 2/11/2021 on the 04/11/2021 I received an email from a department asking another to respond. Today is the 10/11/2021, still no response. Can I please have someone contact me?
Kind regards, Lamees
Helpful (0)
Replies (5)0
Replies (5)
DirectAxis's replyOfficial
10 Nov 2021, 14:54Hello Lamees, Thank you for reaching out to us. We want to apologise for the experience you’ve had. It’s not our usual standard and we understand how frustrating this delay must be. We are sorry that you’ve had to spend so much time on this. We have escalated the matter to our Claims Team and a consultant will be in contact with you. Team DirectAxis
DirectAxis's reply10 Nov 2021, 14:54
Official
Hello Lamees, Thank you for reaching out to us. We want to apologise for the experience you’ve had. It’s not our usual standard and we understand how frustrating this delay must be. We are sorry that you’ve had to spend so much time on this. We have escalated the matter to our Claims Team and a consultant will be in contact with you. Team DirectAxis
LJ
Lamees J's updateReviewer Update
10 Nov 2021, 15:12Thank you.
LJ
Lamees J's update10 Nov 2021, 15:12
Reviewer Update
Thank you.
LJ
Lamees J's updateReviewer Update
22 Nov 2021, 09:13Good morning
I cannot believe that no one has the decency to get back to me. Really rediculous.
I cannot believe that no one has the decency to get back to me. Really rediculous.
LJ
Lamees J's update22 Nov 2021, 09:13
Reviewer Update
Good morning
I cannot believe that no one has the decency to get back to me. Really rediculous.
I cannot believe that no one has the decency to get back to me. Really rediculous.
LJ
Lamees J's updateReviewer Update
26 Nov 2021, 09:52Good day
No feedback yet.
Or shall I just give up?
No feedback yet.
Or shall I just give up?
LJ
Lamees J's update26 Nov 2021, 09:52
Reviewer Update
Good day
No feedback yet.
Or shall I just give up?
No feedback yet.
Or shall I just give up?
LJ
Lamees J's updateReviewer Update
01 Dec 2021, 12:10Good day
Any feedback yet, or do you suggest I give up. Or am I not worth a response or reply.
Any feedback yet, or do you suggest I give up. Or am I not worth a response or reply.
LJ
Lamees J's update01 Dec 2021, 12:10
Reviewer Update
Good day
Any feedback yet, or do you suggest I give up. Or am I not worth a response or reply.
Any feedback yet, or do you suggest I give up. Or am I not worth a response or reply.