jD
jason D

1 reviews | Active since Feb 2012

12 Feb 2015, 09:17

No pick up on call centre or call back!

I have been trying the whole week to try get hold of someone at the call centre but the calls are never answer. The call back feature is also a waste of time as I'm sure the 4 times I've requested it they just ignore it. All a want is to balance/settlement on my account. <br> Please can anyone who works for direct axis and cares about service call me<br>

0
Replies (1)
DirectAxis
DirectAxis's reply12 Feb 2015, 09:21
Official
Hello jasondonohue,

Thank you for bringing this to our attention. We have escalated the matter internally and a consultant will be in touch soonest.

Kind regards
Direct Axis Customer Relationship Management Team