jD
jason D
1 reviews | Active since Feb 2012
12 Feb 2015, 09:17
No pick up on call centre or call back!
I have been trying the whole week to try get hold of someone at the call centre but the calls are never answer. The call back feature is also a waste of time as I'm sure the 4 times I've requested it they just ignore it. All a want is to balance/settlement on my account. <br> Please can anyone who works for direct axis and cares about service call me<br>
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Replies (1)DirectAxis's replyOfficial
12 Feb 2015, 09:21Hello jasondonohue,
Thank you for bringing this to our attention. We have escalated the matter internally and a consultant will be in touch soonest.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter internally and a consultant will be in touch soonest.
Kind regards
Direct Axis Customer Relationship Management Team
DirectAxis's reply12 Feb 2015, 09:21
Official
Hello jasondonohue,
Thank you for bringing this to our attention. We have escalated the matter internally and a consultant will be in touch soonest.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter internally and a consultant will be in touch soonest.
Kind regards
Direct Axis Customer Relationship Management Team
