nJ
najemeya J
1 reviews | Active since Jan 2014
27 May 2020, 11:15
NO PAYMENT RELIEF ONLY OPTION AVAILABLE IS MAKE MORE DEBT TO COVER DURING THE PANDEMIC
IT IS WITH UTTER Disgust that the clients of direct axis are told to make an additional loan ontop of their existing loan as the only option to assist during the Covid pandemic!
NO PAYMENT HOLIDAY NO PAYMENT RELIEF NO ASSISTANCE! JUST MORE DEBT ONTOP OF DEBT!
UTTERLY DISGUSTED! EXTREMELY DISAPPOINTED
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DirectAxis's replyOfficial
27 May 2020, 13:47Hello najemeya
We have received your review.
This is a 3-month payment break, facilitated by a separate credit agreement at prime interest rate. You also pay zero fees, can settle early and will assist to process credit insurance claims where possible.
Please rest assured that we are doing our very best for all our customers and our primary focus during this time is to act responsibly towards them.
You can read more about the different options available at https://www.directaxis.co.za/covid-19-assistance and send us a private reply if you would like a consultant to contact you.
Team DirectAxis
DirectAxis's reply27 May 2020, 13:47
Official
Hello najemeya
We have received your review.
This is a 3-month payment break, facilitated by a separate credit agreement at prime interest rate. You also pay zero fees, can settle early and will assist to process credit insurance claims where possible.
Please rest assured that we are doing our very best for all our customers and our primary focus during this time is to act responsibly towards them.
You can read more about the different options available at https://www.directaxis.co.za/covid-19-assistance and send us a private reply if you would like a consultant to contact you.
Team DirectAxis