FR
Frans R

1 reviews | Active since Jul 2011

15 Nov 2024, 14:52

NO OUTSTANDING AMOUNT VEHICLE FINANCE DECLINED

Good day Mr. Roodt,

Thank you for your email.

Kindly be advised that the account you are referring to is not with us. It is with direct axis.

You may contact them directly on *** or you may email them on ***.

You may provide them this reference: ***.

We would like to take this opportunity to thank you for entrusting WesBank with your finances. I have no outstanding balance with Direct Axiz i sent through a rehabilitation document

0
Replies (11)
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Frans R's update15 Nov 2024, 16:19
Reviewer Update
A customer relations consultant won't solve the problem update my details
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Frans R's update15 Nov 2024, 16:34
Reviewer Update
Please note there is no outstanding amount given the documents i emailed to you please update my recordz
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Frans R's update16 Nov 2024, 08:08
Reviewer Update
No reply Since this morning
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Frans R's update16 Nov 2024, 08:11
Reviewer Update
And im still waiting on a statement i sent you proof my account is clear
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Frans R's update16 Nov 2024, 09:41
Reviewer Update
This issue has not been resolved Thank you for applying...An existing FirstRand account is currently in arrears or with the collections department. Unfortunately, we cannot approve your application until this has been resolved.
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Frans R's update16 Nov 2024, 09:41
Reviewer Update
I am not in arrears fix my records
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Frans R's update16 Nov 2024, 09:55
Reviewer Update
No reply
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Frans R's update16 Nov 2024, 12:41
Reviewer Update
NO REPLY
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Frans R's update16 Nov 2024, 14:54
Reviewer Update
I had to write to the Ombudsman
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Frans R's update16 Nov 2024, 15:12
Reviewer Update
Checked Again Same Results be aware neither West Bank or Direct Axis care if there is a problem with your account they are unwilling to assist Direct Axis won't assist
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Frans R's update18 Nov 2024, 13:59
Reviewer Update
Handed over to DA debt review department no feedback yet