CM
Charity M
1 reviews | Active since Jan 2010
10 Feb 2015, 10:46
No one wants to help you
Im so tired of the terrible service from Directaxis,I've been trying to speak to someone at DirectAxis since last month. I requested a call back from their website on 16/01/2015 but still no call to date. Every time I call Im on hold for more than 20 minutes till I have to drop. Im sick of this,all I need is that you send me a settlement quote so I can pay your company and not have to deal with you anymore!!
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DirectAxis's replyOfficial
10 Feb 2015, 10:48Hello charie,
We are sorry to learn about your experience. We have escalated this internally and will ensure that a consultant get in touch soonest.
We will also keep you updated until the matter is 100% resolved.
Kind regards
Direct Axis Customer Relationship Management Team
We are sorry to learn about your experience. We have escalated this internally and will ensure that a consultant get in touch soonest.
We will also keep you updated until the matter is 100% resolved.
Kind regards
Direct Axis Customer Relationship Management Team
DirectAxis's reply10 Feb 2015, 10:48
Official
Hello charie,
We are sorry to learn about your experience. We have escalated this internally and will ensure that a consultant get in touch soonest.
We will also keep you updated until the matter is 100% resolved.
Kind regards
Direct Axis Customer Relationship Management Team
We are sorry to learn about your experience. We have escalated this internally and will ensure that a consultant get in touch soonest.
We will also keep you updated until the matter is 100% resolved.
Kind regards
Direct Axis Customer Relationship Management Team