No one available to finalise application
I app**** for a loan in March and struggling to finalise the application. I have been on called and placed on hold for nearly an hour every single time. Is this what you call customer service???!!! If this is how you handle applications, I shudder to think what will happen when the loan is in effect! Poor is an understatement!!!!
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DirectAxis's replyOfficial
08 Apr 2022, 16:44 Hello Wendy, Thanks for reaching out to us. Please accept our sincerest apologies for the delays and inconvenience caused in trying to complete your application. We have escalated the matter to our applications support team and a consultant will be in contact with you. Team DirectAxis
Best regards,
DirectAxis's reply08 Apr 2022, 16:44
Official
Hello Wendy, Thanks for reaching out to us. Please accept our sincerest apologies for the delays and inconvenience caused in trying to complete your application. We have escalated the matter to our applications support team and a consultant will be in contact with you. Team DirectAxis
Best regards,