MS
Marinda S
1 reviews | Active since Jan 2014
10 Mar 2021, 15:33
No loan available after 6months
I have been doing business with DIrect Axis for years. According to them you can borrow money again after your debit order went through 6months. It now has been more than 6monhts but there is no loan available. I have been a very loyal and great paying client so cannot see why this is an issue every time.
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
10 Mar 2021, 16:50Hello Marinda, Thanks for reaching out to us. We understand your frustration. Our system generates all information automatically and as soon as the offer becomes available to our customers they are notified via SMS. Please try and contact TransUnion on *** so that they can have a look at your credit profile in detail. Kindly let us know if you have any further questions. Team DirectAxis
DirectAxis's reply10 Mar 2021, 16:50
Official
Hello Marinda, Thanks for reaching out to us. We understand your frustration. Our system generates all information automatically and as soon as the offer becomes available to our customers they are notified via SMS. Please try and contact TransUnion on *** so that they can have a look at your credit profile in detail. Kindly let us know if you have any further questions. Team DirectAxis