SM
Shaun M

1 reviews | Active since May 2015

05 Sept 2017, 13:32

No ITC update after settlement of Direct Axis account

Direct Axis,

Im fed up of you not answering emails.I settled my Direct Axis loan in full 2 months ago with DMC,yet my account has not been updated to paid up and R0 balance on the credit bureaus?

Shape up and update ITC immediately please!

0
Replies (2)
DirectAxis
DirectAxis's reply05 Sept 2017, 14:02
Official

Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us at ***. Team DirectAxis

DirectAxis
DirectAxis's reply11 Sept 2017, 10:09
Official

Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis