MJ
Mehnaaz J
1 reviews | Active since Oct 2016
23 Nov 2016, 12:42
No Hope
<p>After my complaint on hellopeter on Monday "totally frustrating" I have not received a call, email or anything regarding my complaint but direct axis is quick to respond to the complaints that they will me in the loop. Not even like I am a new client to them and have existing loans with them but they don't care probably.</p>
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Replies (2)
DirectAxis's replyOfficial
24 Nov 2016, 08:36Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us at ***.
Best regards,
DirectAxis's reply24 Nov 2016, 08:36
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us at ***.
Best regards,
DirectAxis's replyOfficial
07 Dec 2016, 09:37Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Best regards,
DirectAxis's reply07 Dec 2016, 09:37
Official
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Best regards,