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nuhrjehaan E

1 reviews | Active since Jun 2015

27 Jun 2019, 09:03

No help for women

I have been a client with direct axis for many years, and I know with each loan the service agreement says that we have 2 month maternity cover. I have had several paid up loans and this time around I'm on unpaid maternity leave and didn't in my wildness dream think that the policy agreement will change. I send emails and no one response always automated. Eventually I post something on hello Peter and I get a response via email to say they do not cover maternity!!..

I do. T. Understand how any of these financial institutes work. We all pay credit life insurance in the event they will help In the short period we do not et paid. We get so little from Uif and it So unfair, they cover people on short time for up to 12 month but cannot cover 4 or 3 month maternity!! Mothers already have stress of birth and nappies and formula now this added stress.

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Replies (2)
DirectAxis
DirectAxis's reply27 Jun 2019, 09:24
Official
Hello, thank you for letting us know.  We'll look into this immediately and will be in touch with you as soon as we've gathered more information.  Team DirectAxis 

Best regards,

DirectAxis
DirectAxis's reply22 Jul 2019, 14:42
Official
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA. Thank you

Best regards,