kU
kevin U

1 reviews | Active since Jul 2012

05 Apr 2016, 14:23

No feedback or response

I app**** for a personal loan 2 days ago and still no feedback. I phoned earlier and I was told someone will phone me soon to finalise everything. It is now 3.5 hours later and still nothing. Service is really pathetic.

0
Replies (1)
DirectAxis
DirectAxis's reply05 Apr 2016, 14:27
Official
Hello kevin07,

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.

Kind regards,
DirectAxis Customer Relationship Management Team

Best regards,