SM
Sylvester M
1 reviews | Active since Aug 2013
07 Aug 2015, 16:01
NO feedback no communication no service
Logged a query at 5am today, no help, called the call centre at 12pm waited 15minutes didn't speak to the 1st consultant logged another ticket online no feedback, then clef again at 2 pm no answer after waiting 5 minutes.<br> <br> Just give me what I need, I'm closing the account anyway.
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DirectAxis's replyOfficial
07 Aug 2015, 16:04Hello SylvesterMan,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
DirectAxis's reply07 Aug 2015, 16:04
Official
Hello SylvesterMan,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team