LK
LILANIE K
1 reviews | Active since Apr 2014
28 Jul 2020, 09:48
No feedback from Customer Service
I have been trying to get hold of Direct Axis through customer care and emails with no response. I settled my loan and would like it closed but it's been over a week with no feedback.
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DirectAxis's replyOfficial
28 Jul 2020, 14:37 Hello LILANIE We have received your review. Thank you for your settlement payment. Our closure process takes up to 10 business days. We’ll escalate your query onto our Customer care support team and have them send your paid up letter as soon as your account is closed. Team DirectAxis
DirectAxis's reply28 Jul 2020, 14:37
Official
Hello LILANIE We have received your review. Thank you for your settlement payment. Our closure process takes up to 10 business days. We’ll escalate your query onto our Customer care support team and have them send your paid up letter as soon as your account is closed. Team DirectAxis