SS
Sithembile S
1 reviews | Active since Nov 2016
14 Nov 2016, 13:36
No Feedback
<p>I app**** for a loan. I was approved. Then I was asked to email my documents.</p> <p>I have emailed a few times and nothing. No Response. I ave requested a call back I have tried calling no answer. People take out loans because of emergencies. I need to know will I be getting a loan from you? or should I go elsewhere? </p>
Helpful (0)
Replies (6)0
Replies (6)
DirectAxis's replyOfficial
14 Nov 2016, 14:06Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.
Best regards,
DirectAxis's reply14 Nov 2016, 14:06
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.
Best regards,
SS
Sithembile S's updateReviewer Update
14 Nov 2016, 15:03I received the call to send through my documents. Has anyone received them?
This must be the fourth time now that I have sent it.
What happens now?
SS
Sithembile S's update14 Nov 2016, 15:03
Reviewer Update
I received the call to send through my documents. Has anyone received them?
This must be the fourth time now that I have sent it.
What happens now?
DirectAxis's replyOfficial
14 Nov 2016, 15:34Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information.
Best regards,
DirectAxis's reply14 Nov 2016, 15:34
Official
Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information.
Best regards,
SS
Sithembile S's updateReviewer Update
15 Nov 2016, 15:00Hi,
I have still not received back. Is my application declined or not?
What is the process?
SS
Sithembile S's update15 Nov 2016, 15:00
Reviewer Update
Hi,
I have still not received back. Is my application declined or not?
What is the process?
SS
Sithembile S's updateReviewer Update
16 Nov 2016, 11:07This was the worst service I have ever experienced. I have email my proof of residence twice now.
Should I look elsewhere for a loan?
I have tried calling no response. Please I need the managers number!!!
SS
Sithembile S's update16 Nov 2016, 11:07
Reviewer Update
This was the worst service I have ever experienced. I have email my proof of residence twice now.
Should I look elsewhere for a loan?
I have tried calling no response. Please I need the managers number!!!
DirectAxis's replyOfficial
16 Nov 2016, 14:05We're pleased to inform you that your funds has been banked. If you need more information or assistance do let us know.
Best regards,
DirectAxis's reply16 Nov 2016, 14:05
Official
We're pleased to inform you that your funds has been banked. If you need more information or assistance do let us know.
Best regards,