GS
Gerhardt S
1 reviews | Active since Apr 2019
14 Jul 2020, 21:05
NO CUSTOMER SERVICE AT ALL, NEED TO GET A SETTLEMENT LETTER !!!!!!!!!!!!.
I have sent how many mails to you guys to give me a settlement letter. You have taken two installments from my account this month for no reason. I am waiting for a reply. JUST GIVE ME A SETTLEMENT LETTER. I WANT TO CLOSE THE ACCOUNT. TAKING IN MIND THE TWO INSTALLMENTS TAKEN THIS MONTH. USELESS CUSTOMER SERVICE. I DONT TREAT MY CUSTOMERS THIS WAY IN MY BUSINESS. I WILL CLOSE THIS ACCOUNT AND NEVER USE THIS SERVICE AGAIN.
SENT MY SETTLWMENT LETTER !!!!!!!!!!!!
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DirectAxis's replyOfficial
15 Jul 2020, 13:41 Hello Gerhardt, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to get a settlement letter from us. We'll escalate the matter to our Customer Care support team and arrange for a consultant to call you. Team DirectAxis
DirectAxis's reply15 Jul 2020, 13:41
Official
Hello Gerhardt, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to get a settlement letter from us. We'll escalate the matter to our Customer Care support team and arrange for a consultant to call you. Team DirectAxis