wM
warren M

1 reviews | Active since Jun 2016

23 Jun 2016, 06:44

No customer service

<p>I am battling to get a letter stating that my account is closed.</p> <p>No one repsonds to the emails they provide - accoutassist@directaxis ********** .</p> <p>I urgently require this letter, </p>

0
Replies (2)
DirectAxis
DirectAxis's reply23 Jun 2016, 07:04
Official

Hi

Thank you for bringing this to our attention. We have escalated your query to our consultants and will be in touch as soon as we have more information for you.

Kind regards,
DirectAxis Customer Relationship Management Team

DirectAxis
DirectAxis's reply24 Jun 2016, 07:54
Official

Hi

We are able to confirm that the matter is resolved and we emailed you confirmation thereof.

Please share your feedback on Hello Peter so that we can continue to improve our customer service experience.

Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.

Kind regards,
DirectAxis Customer Relationship Management Team