No COVID-19 relief!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I am absolutely disgusted that DirectAxis tell you in there 3 min computer only phone call that if you bank with FNB to apply for the COVID-19 relief you must go to the FNB APP and on the COVID-19 tile and fill in and upload all the required info on 20 April 2020, guess what..... nothing nothing at all they have done nothing for a month, i have had a salary cut and nothing, i must just suffer, i am sick and tired of having to do your guys job, I have paid every month on time without fail however i am not able to get COVID-19 relief WHY?????????????????????????????? I HAD so much respect or you guys but after this not anymore. Horrible Service.