GB
Gail B

1 reviews | Active since Jan 2012

26 Oct 2015, 13:22

No contract

On 21 Oct 2015 I app**** for personal loan of R5,000. R100,000 was paid into my account with the contract of R100,000. Next day I paid R95,000 back into their account and asked since 21 Oct 2015 for the new contract of R5,000. Phone has been put down in my ear, phoned 6 times since 22 October for my new contract of R5,000. Still nothing. Sent mails etc.

0
Replies (1)
DirectAxis
DirectAxis's reply26 Oct 2015, 13:34
Official
Hello gailburn,

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.

Kind regards,
Direct Axis Customer Relationship Management Team

Best regards,