NN
Nico N

1 reviews | Active since Jul 2013

17 Jul 2020, 09:28

No Contact for a month

I have tried to contact Directaxis for over a month now , but to no avail . I don't knowif they are still in business

0
Replies (4)
DirectAxis
DirectAxis's reply17 Jul 2020, 11:40
Official
 Hello Nico,  We have received your review.  Apologies, this isn't the experience we aim to provide. We care about our customers and are trying our best to be able to assist all our valuable customers.  We have implemented preventative measures to protect our team against the spread of the Coronavirus infections. As such, you may experience delays in responses from our agents.  We’ll arrange for a consultant to call you and clear things up.  Team DirectAxis 

Best regards,

DirectAxis
DirectAxis's reply17 Jul 2020, 13:36
Official
Hello  Nico, we're having difficulty getting in touch with you. Please let us know when would be the best time for us to call you. Thank you.

Best regards,

DirectAxis
DirectAxis's reply17 Jul 2020, 14:35
Official
 We're pleased that a consultant has been in touch with you and completed your application and we weren't able to offer you a loan. 
 We’d be pleased to help you in future so if your details or situation change contact us again. 

Best regards,

NN
Nico N's update29 Jul 2020, 19:39
Reviewer Update
Ha Ha nobody has contacted me to date ,so I don't know who they spoke to but it was not me .