DN
Dain N
1 reviews | Active since Feb 2015
05 Feb 2015, 14:59
No Call Back - Poor Service
I'm am currently an exisisting customer of call direct. I required assistance and visited their website- [URL Removed] were I found an option \request a call back"I have tried this option 3 times since yesterday and still did not receive a call! What is the purpose of this option?"""
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Replies (1)
DirectAxis's replyOfficial
05 Feb 2015, 16:04Hello Dain1984,
Thank you for raising your concern with us.
I can confirm that one of our Customer Relationship Management consultants has been in contact with you and will continue to provide you with telephonic feedback until the matter is resolved.
Should you have any further questions or concerns, please do not hesitate to contact us on *** or email us at ***
Yours sincerely
Nicki Hill
Thank you for raising your concern with us.
I can confirm that one of our Customer Relationship Management consultants has been in contact with you and will continue to provide you with telephonic feedback until the matter is resolved.
Should you have any further questions or concerns, please do not hesitate to contact us on *** or email us at ***
Yours sincerely
Nicki Hill
Best regards,
DirectAxis's reply05 Feb 2015, 16:04
Official
Hello Dain1984,
Thank you for raising your concern with us.
I can confirm that one of our Customer Relationship Management consultants has been in contact with you and will continue to provide you with telephonic feedback until the matter is resolved.
Should you have any further questions or concerns, please do not hesitate to contact us on *** or email us at ***
Yours sincerely
Nicki Hill
Thank you for raising your concern with us.
I can confirm that one of our Customer Relationship Management consultants has been in contact with you and will continue to provide you with telephonic feedback until the matter is resolved.
Should you have any further questions or concerns, please do not hesitate to contact us on *** or email us at ***
Yours sincerely
Nicki Hill
Best regards,