CO
Carien O
1 reviews | Active since Jul 2013
12 May 2021, 21:20
No assistance bad service
I have a loan with direct axis and I am not able to pay the installment because I am unemployed. I have sent numerous emails to them and I have not received any response from them. I have phoned them and it always says that due to the high number of people calling they are not able to assist. What am I supposed to do. I need help and advice.
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Replies (2)
DirectAxis's replyOfficial
13 May 2021, 09:57Hello Carien, Thank you for reaching out to us. Please accept our humble apologies for the inconvenience caused in the process of trying to through to our call centre. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's reply13 May 2021, 09:57
Official
Hello Carien, Thank you for reaching out to us. Please accept our humble apologies for the inconvenience caused in the process of trying to through to our call centre. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
CO
Carien O's updateReviewer Update
16 May 2021, 22:25So the time goes by and still no help or assistance from your side.
Just received a statement and the arrears is climbing because you are way to busy to assist someone in need.
Pathetic service.
Just received a statement and the arrears is climbing because you are way to busy to assist someone in need.
Pathetic service.
CO
Carien O's update16 May 2021, 22:25
Reviewer Update
So the time goes by and still no help or assistance from your side.
Just received a statement and the arrears is climbing because you are way to busy to assist someone in need.
Pathetic service.
Just received a statement and the arrears is climbing because you are way to busy to assist someone in need.
Pathetic service.