GA
Genna A

1 reviews | Active since Dec 2012

16 Feb 2015, 11:32

No answer on phone lines

What exactly is the point of being a call centre if you don't answer calls?? Try applying for a loan and they answer after 2 seconds, but to settle, you cant even get through!! What a joke

0
Replies (1)
DirectAxis
DirectAxis's reply16 Feb 2015, 11:36
Official
Hello gen.azzie,

Thank you for bringing this to our attention. We have escalated the matter internally and a consultant will be in touch to assist you further.

Kind regards
Direct Axis Customer Relationship Management Team

Best regards,