KS
Kisto S
1 reviews | Active since Oct 2020
03 Aug 2021, 10:50
Never answers phone calls
When you call you never get a consultant and they never respond to emails, im so dissapointed in how they treat their costumers.
Helpful (0)
Replies (2)0
Replies (2)
DirectAxis's replyOfficial
03 Aug 2021, 14:04Hello Kisto, Thanks for reaching out to us. Please accept our apologies for the unpleasant experience you had while trying to get through to our contact centre. We’ll be escalating this matter to our Customer Care Team who will be making contact with you directly to get to the bottom of this. We’ll also ensure to keep you in the loop about the status of this matter until everything is resolved. Team DirectAxis
Best regards,
DirectAxis's reply03 Aug 2021, 14:04
Official
Hello Kisto, Thanks for reaching out to us. Please accept our apologies for the unpleasant experience you had while trying to get through to our contact centre. We’ll be escalating this matter to our Customer Care Team who will be making contact with you directly to get to the bottom of this. We’ll also ensure to keep you in the loop about the status of this matter until everything is resolved. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
03 Aug 2021, 15:51Hello Kisto,
We please to confirm we have reached out to the account holder who confirms the matter has already been attended to.
Should you require further assistance do let us know.
Team DirectAxis
We please to confirm we have reached out to the account holder who confirms the matter has already been attended to.
Should you require further assistance do let us know.
Team DirectAxis
Best regards,
DirectAxis's reply03 Aug 2021, 15:51
Official
Hello Kisto,
We please to confirm we have reached out to the account holder who confirms the matter has already been attended to.
Should you require further assistance do let us know.
Team DirectAxis
We please to confirm we have reached out to the account holder who confirms the matter has already been attended to.
Should you require further assistance do let us know.
Team DirectAxis
Best regards,