1 reviews | Active since Oct 2009
Need this sorted today!!!
Good day,<br> <br> I've requested a settlement on a loan and have refunded the monies back to Direct Axis / Wesbank. Proof of payment emailed to Nicky Hill as well as your customer service department. I require a settlement of my existing loan urgently but was advised that it will take 2 - 3 working days.<br> <br> I do not have 2 - 3 working days as I need a settlement for 7 days today.<br> <br> Please can someone assist.
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We are able to confirm that a consultant has been in touch with you and resolved the matter.
We are pleased that we could assist you and resolve the matter. Please share your feedback on Hello Peter so that we can continue to improve our customer service experience.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We are able to confirm that a consultant has been in touch with you and resolved the matter.
We are pleased that we could assist you and resolve the matter. Please share your feedback on Hello Peter so that we can continue to improve our customer service experience.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,