LB
Leilani B

1 reviews | Active since Nov 2012

04 Feb 2019, 09:15

Need a better deal from DirectAxis

I feel I am being ********** with interest rate. I have a very good credit rating and feel that I should not be charged the highest interest rate one can be charged just because you can. On advertising Direct Axis is quick to advertise good interest rates but yet I am still to learn of someone that has ever been offered a lower rate with Micro Lenders.Who can I refer this matter to for review? - I have tried calling and referring to no avail as I am just told that is how it is. Please can someone review my interest rate and advise I am not happy at all and to top it all off I am part of the same group yet no benefit?

0
Replies (2)
DirectAxis
DirectAxis's reply04 Feb 2019, 09:20
Official
 Hello. Thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis 

Best regards,

LB
Leilani B's update04 Feb 2019, 16:05
Reviewer Update
Please can someone contact me regarding this, I want something more than an automated response stating you will look into the matter. How long will it take ??