EL
Elsa L

1 reviews | Active since Sept 2016

10 Sept 2016, 07:52

Nearly 48 hours - loan not paid out

<p>I've accepted my loan on Thursday the 8th of September and forward all necessary documentation. Yesterday afternoon 16h52 I received a call and was requested to forward an amended proof of residence. The consultant confirmed that when she receives it, which she did in 15 minutes time, the loan money will be transferred to my account immediately and will be available immediately in my account. Its today the 10th of September and still nothing in my account.</p>

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Replies (5)
DirectAxis
DirectAxis's reply10 Sept 2016, 12:58
Official

Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.

DirectAxis
DirectAxis's reply10 Sept 2016, 12:58
Official

Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.

DirectAxis
DirectAxis's reply10 Sept 2016, 12:59
Official

Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.

DirectAxis
DirectAxis's reply10 Sept 2016, 18:57
Official

Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.

DirectAxis
DirectAxis's reply12 Sept 2016, 11:56
Official

Hello, we're pleased that you're happy with the manner in which your concerns have been dealt with and settled. Thank you for getting in touch!