#National Leaders in DISGUSTING servce
I have given you almost 24 hours, and still NO phone call. I can't do this any more, you are going to cause me a heart attack. Please be advised that I will be going to the media.
You have no conscience, values or ethics at Direct Axis, and I have the evidence.
Helpful (0)
Replies (7)0
Replies (7)
DirectAxis's replyOfficial
17 Nov 2020, 13:29Hello Jenny, We apologise for the delay in contacting you. We have urgently asked our Customer Care Team to prioritise your account and assist you as efficiently as possible. We will keep you in the loop until we receive feedback. Team DirectAxis
DirectAxis's reply17 Nov 2020, 13:29
Official
Hello Jenny, We apologise for the delay in contacting you. We have urgently asked our Customer Care Team to prioritise your account and assist you as efficiently as possible. We will keep you in the loop until we receive feedback. Team DirectAxis
DirectAxis's replyOfficial
17 Nov 2020, 16:02Hello Jenny, We’ve been trying to reach you but your cell phone continues to ring and goes to voicemail. Please let us know when you are available to take our call. Team DirectAxis
DirectAxis's reply17 Nov 2020, 16:02
Official
Hello Jenny, We’ve been trying to reach you but your cell phone continues to ring and goes to voicemail. Please let us know when you are available to take our call. Team DirectAxis
's updateReviewer Update
18 Nov 2020, 09:27I can guarantee 100% that nobody has attempted to call me for the following reasons
My phone has not left my side as I desperately wait for your call. Other calls are coming through just fine
I have no voice mail linked to this number. JUST BE TRUTHFUL
My phone has not left my side as I desperately wait for your call. Other calls are coming through just fine
I have no voice mail linked to this number. JUST BE TRUTHFUL
's update18 Nov 2020, 09:27
Reviewer Update
I can guarantee 100% that nobody has attempted to call me for the following reasons
My phone has not left my side as I desperately wait for your call. Other calls are coming through just fine
I have no voice mail linked to this number. JUST BE TRUTHFUL
My phone has not left my side as I desperately wait for your call. Other calls are coming through just fine
I have no voice mail linked to this number. JUST BE TRUTHFUL
's updateReviewer Update
18 Nov 2020, 13:38It is my number and i want to know how other people manage to get through.
's update18 Nov 2020, 13:38
Reviewer Update
It is my number and i want to know how other people manage to get through.
's updateReviewer Update
18 Nov 2020, 13:40I do not believe that one attempt has been made to call me
's update18 Nov 2020, 13:40
Reviewer Update
I do not believe that one attempt has been made to call me
's updateReviewer Update
19 Nov 2020, 08:08Ok... so no further response. Please be advised - in writing - that I am placing a stop payment on my Direct Axis debit order until such time as I receive assistance.
's update19 Nov 2020, 08:08
Reviewer Update
Ok... so no further response. Please be advised - in writing - that I am placing a stop payment on my Direct Axis debit order until such time as I receive assistance.
DirectAxis's replyOfficial
19 Nov 2020, 08:40Hello Jenny,
Thanks for responding to us.
Please have a look at your emails, our Support Team has sent you an email as requested.
Team DirectAxis
Thanks for responding to us.
Please have a look at your emails, our Support Team has sent you an email as requested.
Team DirectAxis
DirectAxis's reply19 Nov 2020, 08:40
Official
Hello Jenny,
Thanks for responding to us.
Please have a look at your emails, our Support Team has sent you an email as requested.
Team DirectAxis
Thanks for responding to us.
Please have a look at your emails, our Support Team has sent you an email as requested.
Team DirectAxis