MK
Mambi K
1 reviews | Active since Oct 2020
05 Nov 2020, 13:21
mr mambi
Every time i call the number they just redirect you from other phone to another phone just to waste your time and cant help you
Helpful (0)
Replies (2)0
Replies (2)
DirectAxis's replyOfficial
05 Nov 2020, 14:40Hello Mambi, Thanks for reaching out to us. Kindly accept our humble apologies for the inconvenience we may have caused. We acknowledge your frustration. Please note that we are experiencing high call volumes but rest assured our teams are working hard to reach all calls. We have escalated the matter to our Collections Department and have arranged for one of the consultants to give you a call. Team DirectAxis
Best regards,
DirectAxis's reply05 Nov 2020, 14:40
Official
Hello Mambi, Thanks for reaching out to us. Kindly accept our humble apologies for the inconvenience we may have caused. We acknowledge your frustration. Please note that we are experiencing high call volumes but rest assured our teams are working hard to reach all calls. We have escalated the matter to our Collections Department and have arranged for one of the consultants to give you a call. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
05 Nov 2020, 16:01Hello Mambi, We have received confirmation that you were contacted by one of our Team Leaders in the Collections Department and have made the necessary payment arrangements. It was also mentioned that you are concerned about your credit profile as it has become extremely low due to unforeseen circumstances. We have a free tool that you can make use of to check your credit profile called PULSE. Pulse can help you to improve your credit rating by giving you easy access to your record so that you can monitor and manage it. To register simply go to http://dafs.co/freg or SMS PULSE to 44098. Please don’t hesitate to contact us for further assistance. Team DirectAxis
Best regards,
DirectAxis's reply05 Nov 2020, 16:01
Official
Hello Mambi, We have received confirmation that you were contacted by one of our Team Leaders in the Collections Department and have made the necessary payment arrangements. It was also mentioned that you are concerned about your credit profile as it has become extremely low due to unforeseen circumstances. We have a free tool that you can make use of to check your credit profile called PULSE. Pulse can help you to improve your credit rating by giving you easy access to your record so that you can monitor and manage it. To register simply go to http://dafs.co/freg or SMS PULSE to 44098. Please don’t hesitate to contact us for further assistance. Team DirectAxis
Best regards,