Most pathetic service

Item: DirectAxis
Rating: 1
Author: Glenford M

I have app**** for a loan 5days ago till today no one is able to assist me with an outcome instead they keep on telling they still verifying ?? Really does it take 5 days to check if someone qualifies for a loan or what??? No not mention that you have to wait 20 minutes for someone to pick up. Most pathetic service

Helpful (0)

Replies (3)

DirectAxis's replyOfficial

06 Jun 2019, 08:26

Hello. Thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis

Best regards,

DirectAxis's reply06 Jun 2019, 08:26

Official

Hello. Thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis

Best regards,

Glenford M's updateReviewer Update

06 Jun 2019, 15:29

What is the turn around time with regards to gathering information? This application has been pending since Monday the 3rd.

Glenford M's update06 Jun 2019, 15:29

Reviewer Update

What is the turn around time with regards to gathering information? This application has been pending since Monday the 3rd.

DirectAxis's replyOfficial

07 Jun 2019, 14:02

Hello, we're pleased that a consultant has been in touch with you, but if you require further assistance do let us know.

Best regards,

DirectAxis's reply07 Jun 2019, 14:02

Official

Hello, we're pleased that a consultant has been in touch with you, but if you require further assistance do let us know.

Best regards,