dS
darren S
1 reviews | Active since Nov 2020
31 Jul 2019, 08:18
Misuse of client information
I received a notification from Transunion that i had a query on my transunion report. After reviewing this there was an inquiry and ''affordability assessment'' done by Direct Axis 30 July 2019! I never gave authority for anyone to do this, access my information and do an assessment without my consent. I want a Senior Manager to call me urgently about this. This is a huge contravention of the POPI Act.
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
31 Jul 2019, 08:34Hello, thank you for letting us know. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, we'll be in touch as soon as we have more information for you. Team DirectAxis
Best regards,
DirectAxis's reply31 Jul 2019, 08:34
Official
Hello, thank you for letting us know. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, we'll be in touch as soon as we have more information for you. Team DirectAxis
Best regards,