IP
Ineke P
1 reviews | Active since Jan 2012
02 Feb 2015, 09:38
Malicious persuit _ paid off account
I settled my account in full months ago. I receive an sms and call from *********** person at Vericredit that this account has been handed over and how would I like to make payment. Get your systems sorted before you waste my time for an account long settled. I want this sorted within 48 hours with written confirmation that I don't owe anything. Any negative on my credit record will result in complaint to FSB and Credit Regulator.
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DirectAxis's replyOfficial
02 Feb 2015, 09:42Hello Inkk,
Thank you for bringing this to our attention. We have already escalated your query internally and are in the process of investigating.
We will keep you updated as soon as more information becomes available.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have already escalated your query internally and are in the process of investigating.
We will keep you updated as soon as more information becomes available.
Kind regards
Direct Axis Customer Relationship Management Team
DirectAxis's reply02 Feb 2015, 09:42
Official
Hello Inkk,
Thank you for bringing this to our attention. We have already escalated your query internally and are in the process of investigating.
We will keep you updated as soon as more information becomes available.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have already escalated your query internally and are in the process of investigating.
We will keep you updated as soon as more information becomes available.
Kind regards
Direct Axis Customer Relationship Management Team