LJVV
Lourens Janse Van Vuuren
1 reviews | Active since Jun 2019
09 Nov 2021, 19:35
Loudir
I have paid Diretaxis on the 04-08-2021 in full for a loan but they refuse to cancel the debit order. My app on my Capitec account shows that the debit order has been cancelled, but Capitec let the debit order of R184.70 per month is still going off.
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DirectAxis's replyOfficial
10 Nov 2021, 08:58Hello Lourens, Thank you for reaching out to us. We apologise for your experience and for difficulties you’ve experienced while trying to get assistance to close your account.
We have escalated this matter onto our support team, we will keep you in the loop until everything has been cleared. Team DirectAxis
We have escalated this matter onto our support team, we will keep you in the loop until everything has been cleared. Team DirectAxis
Best regards,
DirectAxis's reply10 Nov 2021, 08:58
Official
Hello Lourens, Thank you for reaching out to us. We apologise for your experience and for difficulties you’ve experienced while trying to get assistance to close your account.
We have escalated this matter onto our support team, we will keep you in the loop until everything has been cleared. Team DirectAxis
We have escalated this matter onto our support team, we will keep you in the loop until everything has been cleared. Team DirectAxis
Best regards,