1 reviews | Active since Jan 2018
Long overdue refund on overpaid account
My account with DirectAxis is overpaid with an amount of R18,554 and have requested a refund weeks ago. The call centre promised me that the refund would only take a few days. Now weeks later and no one is willing to assist me. If I do not receive a response from DirectAxis by close of business today (22nd January 2018) i will have no further option but to start the process of resolving this issue with the ombudsmans assistance.
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis