1 reviews | Active since Jun 2015
loans
<p>could someone please contact me regarding my loan application!!</p> <p> </p> <p>I have been trying to get hold of you since sa****ay to no avail!</p>
Hi
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We are able to confirm that a consultant has been in touch with you and resolved the matter.
Kind regards,
DirectAxis Customer Relationship Management
Best regards,
Hi
We are able to confirm that a consultant has been in touch with you and resolved the matter.
Kind regards,
DirectAxis Customer Relationship Management
Best regards,
Good day
So after being approved May & June and being told to wait until July (nothing on my itc change, i even called transunion) Direct Axis declines me..
How can I be approved several time before AND NOW after all my phone calls and having all my documents needed (July payslip as requested) I am declined!
Please could someone explain this to me, I think because of dealing with all the different consultants and explaining my situation direct axis over and over my score is low and I am being declined. I am so upset..really
So much for being a current customer
Good day
So after being approved May & June and being told to wait until July (nothing on my itc change, i even called transunion) Direct Axis declines me..
How can I be approved several time before AND NOW after all my phone calls and having all my documents needed (July payslip as requested) I am declined!
Please could someone explain this to me, I think because of dealing with all the different consultants and explaining my situation direct axis over and over my score is low and I am being declined. I am so upset..really
So much for being a current customer
Hi
Thank you for the feedback.
We have escalated your query and will be in touch.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
Thank you for the feedback.
We have escalated your query and will be in touch.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Good day
Please could a manager in the credit department call me, or could Melissa please contact me again re - my application that is being declined. I asked the consultants what on my credit record is decling as nothing changed in the past 3 months. noone can answer me.
I call transunioin and they to cant see anything on my credit report, infact my score is very good.
I hav sent my credit REPORT TO DOCS@DIRECTAXIS Please have a look and let me know why im being declined.
I need aproper answer please
Good day
Please could a manager in the credit department call me, or could Melissa please contact me again re - my application that is being declined. I asked the consultants what on my credit record is decling as nothing changed in the past 3 months. noone can answer me.
I call transunioin and they to cant see anything on my credit report, infact my score is very good.
I hav sent my credit REPORT TO DOCS@DIRECTAXIS Please have a look and let me know why im being declined.
I need aproper answer please
Hi
Thank you for bringing this to our attention. We have escalated your query to our consultants and will be in touch as soon as we have more information for you.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
Thank you for bringing this to our attention. We have escalated your query to our consultants and will be in touch as soon as we have more information for you.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We are able to confirm that a consultant has been in touch with you and your application has been banked.
We are pleased that we could assist you and resolve the matter. Please share your feedback on Hello Peter so that we can continue to improve our customer service experience.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We are able to confirm that a consultant has been in touch with you and your application has been banked.
We are pleased that we could assist you and resolve the matter. Please share your feedback on Hello Peter so that we can continue to improve our customer service experience.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Thank you Samantha Robertson for sorting out my dispute.
Very gretaful for your help, Direct Axis need more staff that knows what they are doing.
As well as the consultant that assisted me lastnite, that finalised everything please thank her for me
Kind regards,
N Ely
Thank you Samantha Robertson for sorting out my dispute.
Very gretaful for your help, Direct Axis need more staff that knows what they are doing.
As well as the consultant that assisted me lastnite, that finalised everything please thank her for me
Kind regards,
N Ely
Hi
We are happy that Samantha was able to assist you and will pass your gratitude on to her.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We are happy that Samantha was able to assist you and will pass your gratitude on to her.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,