JZ
Jeannette Z
1 reviews | Active since Oct 2014
02 May 2023, 13:15
Loan - when will it be finished
I have emailed to find out when my husband's loan will be finished and no one comes back to me - very bad aftersales service
Helpful (0)
Replies (3)0
Replies (3)JZ
Jeannette Z's updateReviewer Update
02 May 2023, 13:17Please can Direct axis juts email me back so we know were we sitting at
JZ
Jeannette Z's update02 May 2023, 13:17
Reviewer Update
Please can Direct axis juts email me back so we know were we sitting at
DirectAxis's replyOfficial
02 May 2023, 14:04Hello Jeannette,
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Best regards,
DirectAxis's reply02 May 2023, 14:04
Official
Hello Jeannette,
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Best regards,
DirectAxis's replyOfficial
02 May 2023, 16:43Hello Jeannette, our support team has sent an email with the requested account details. Please let us know once you've received it. Team DirectAxis
Best regards,
DirectAxis's reply02 May 2023, 16:43
Official
Hello Jeannette, our support team has sent an email with the requested account details. Please let us know once you've received it. Team DirectAxis
Best regards,