NK
Nolita K
1 reviews | Active since May 2021
26 May 2021, 15:58
Loan statement
Good day I have a loan with direct axis ,yhoooo I'm struggling with getting a loan statement when I call them they are taking me from pillar to post I would hold on for a long time without any answer until my air time got finished ,they don't even answer the emails,after weeks of asking for my statement they sent me a last year's statement 2020 one what kind of a business that does that??
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Replies (2)
DirectAxis's replyOfficial
27 May 2021, 08:39Hello Nolita, Thank you for reaching out to us. Please accept our humble apologies for the inconvenience caused in the process of trying to get a statement from us. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply27 May 2021, 08:39
Official
Hello Nolita, Thank you for reaching out to us. Please accept our humble apologies for the inconvenience caused in the process of trying to get a statement from us. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
27 May 2021, 10:30 Hello Nolita, We are pleased to confirm we've emailed you a detailed statement from the commencement date until current date to the address we have on record, please let us know that you've received it. Team DirectAxis
Best regards,
DirectAxis's reply27 May 2021, 10:30
Official
Hello Nolita, We are pleased to confirm we've emailed you a detailed statement from the commencement date until current date to the address we have on record, please let us know that you've received it. Team DirectAxis
Best regards,