Loan Settlement Issues

Item: DirectAxis
Rating: 2
Author: Dylan A

Requested settlement letter to settle personal loan sooner. Have tried loading the FNB bank details via my bank only to be met with a payment failure notice saying the reference I have used (the reference Direct Axis gave me in the settlement letter) is not accepted. Cannot make the settlement payment and very frustrated!!

Helpful (0)

Replies (2)

DirectAxis's replyOfficial

03 Jun 2022, 08:38

Hello Dylan,

Thanks for reaching out to us.

Please accept our apologies for the inconvenience caused.

We’ll provide you with feedback via private reply shortly.

Team DirectAxis

Best regards,

DirectAxis's reply03 Jun 2022, 08:38

Official

Hello Dylan,

Thanks for reaching out to us.

Please accept our apologies for the inconvenience caused.

We’ll provide you with feedback via private reply shortly.

Team DirectAxis

Best regards,

DirectAxis's replyOfficial

03 Jun 2022, 08:39

Hello Dylan,

Please use DAW39427X as a reference number and let us know should you need any further assistance.

Team DirectAxis

Best regards,

DirectAxis's reply03 Jun 2022, 08:39

Official

Hello Dylan,

Please use DAW39427X as a reference number and let us know should you need any further assistance.

Team DirectAxis

Best regards,

Loan Settlement Issues

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